Unsere Smart Repair Partner

  
I’m in deep shock. I was pretty sure that the IS-F would finish its year with us with a clean copybook, but something has actually gone wrong with the Lexus. The use of the past tense in that last sentence is important: something did go wrong and then it fixed itself before I needed to call Lexus.
The keyless entry system packed up one evening and I was unable to lock the car either using the black button on the outer door handle or the remote button on the key fob. The solution was to slide the emergency old-fashioned key out of the remote, prise off the cover next to the handle covering the lock and do it the old fashioned way.
The next day I did the same to unlock the door. But the problem was also affecting the starting procedure. Normally you simply stamp your foot on the brake and press the start switch to the left of the steering column. I tried it but nothing happened and there is no ignition slot to insert the emergency key. But a message in the LCD display between the instruments told me to hold the key fob against the switch and then attempt to start it. The IS-F fired up as normal.
The same thing happened that evening when I came home, but weirdly, everything was working as normal in the morning. Maybe Lexus is so sensitive to quality issues that it sent elves out to fix in the night. Or maybe it was just a freak incident.
Whatever it was, I’ll mention it when the car goes in for its second service next week. I had been happy with the service at Lexus Leicester when the IS-F was due its 10,000 mile inspection apart from the fact that I had to spend an hour driving over there. Apparently they wouldn’t pick the car up for such a small job. So I was pretty narked to discover that had I contracted Lexus Cambridge to carry out that first service, they would have come to my house, whisked it away and brought it back when finished. Needless to say Cambridge got the 20k mile gig.